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Client Delivery Director

£70000 - £75000 per annum
Account management

This vacancy has now expired.

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Salary: £75k
Title: Client Delivery Director
Location: London

An exciting technology company, that specialises in providing innovative Event solutions, is growing exponentially! As such, they're looking for a Client Delivery Director to spearhead the account management, transition and communicate to clients on new SAAS products and ensure standards are met.

Are you customer obsessed with a background in software? Do you love start ups? If you're a strong leader and confident in creating new ideas then this could be the role for you!

The Role of Client Delivery Director:

* Monitor client satisfaction across projects
* Identify solutions to ensure Event delivery
* Develop processes to ensure delivery of all products
* Liaise with Clients, interpreting their feedback to improve the product
* Collaborate internally with the Development team on specifications
* Manage recruitment and training of new members
* Provide customer support from on boarding to ensuring satisfaction

The Profile of Client Delivery Director:

* Technology background with a clear knowledge of SAAS solutions
* Customer Service experience is vital, ideally within an online platform
* Previous experience on boarding clients and delivering exceptional standards
* Strong communicator, agile and problem solver
* Leadership qualities, someone that a team can learn from and look up to

If this sounds like your next career move, what are you waiting for, click APPLY!

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