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Client Liaison Officer

£20000 - £22000 per annum
Richmond upon Thames
Admin & Support

Client Liaison Officer

South West London

£22,000 + Amazing Benefits


Looking to develop your client support, admin & relationship building skills with a leading digital advertising company?

A highly renowned consumer advertising platform are looking to recruit a Client Services Executive to their team due to rapid expansion. As a Client Services Executive, you will play a crucial role with onboarding new clients as well as organising product demonstrations, overseeing any meeting actions, managing relationships with new & existing clients etc. Benefits include excellent progression opportunities, state of the art offices, free breakfasts and lunches, free vending machine & performance related bonus as well as a Top Performer events and holiday incentives.

The Role

  • Build effective working relationships with client base & handle any queries efficiently
  • Fully verse yourself in the product and service offering and assisting and coaching new clients in the use of the platform
  • Establish goals, analyse growth, and provide accurate progress reports, forecasts, and budgets.
  • Looking after multiple accounts and engaging with clients daily
  • Collaborating with senior team members to refine the onboarding process
  • To maintain the client relationship, ensure maximum performance from all products live on the site and consult on effective means of delivery.

The Candidate

  • A polite and professional manner will allow you build rapport with clients/customers & colleagues
  • Excellent written and verbal communication skills will help you when liaising with clients as well as maximising effectiveness within your team
  • Being organised and pro-active with keen attention to details will mean you can efficiently keep on top of the workload and manage the constantly varying demands of the role
  • Confident using Microsoft office packages

Click 'Apply' now if you are looking to utilise your skills within an award-winning media company with excellent progression opportunities

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