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Client Service Executive - Billings Receivable

1011257
£21000 - £23000 per annum + Uncapped Benefits
London
Permanent
Client Direct Sales, Sales
10/05/2017

Client Service Executive - Billings Receivable

£21000- £23000

Leading Media Company based in West London

The Company

As a Billings and retention specialist you will be working for a leading Media business within their support and client services team. As a Company, they have one of the most visited websites in the UK and are a household brand name. After a rebrand last year they are focusing on their digital strategy, and are set to see some exciting growth this year. An exciting time to join a growing division.

They are looking for a client service focused, motivated and confident team member to be the central point for all existing business to business clients.

The Role

You will be responsible for all client account queries, rectifying all finance related disputes and questions. Supporting sales, finance, operations and internal stakeholders.

  • Timely and effective recovery of outstanding debt to increase the internal collection rate for key clients
  • Maintaining contact with clients to ensure invoices are clear for payment
  • Resolving queries both internally and externally around outstanding invoices
  • Providing accounts information to internal departments
  • Assisting with renewals
  • Updating CRM (Salesforce)
  • Review and research payment discrepancies

The Person

  • Customer-centric focus: A thorough understanding of how to deliver an exceptional client services
  • Ability to establish and maintain good client relationships, both internally and externally at all levels
  • Self-motivated, good team player, Strong organizational skills as well as a disciplined approach to working
  • Technically adept, with experience using MS Office suite and CRM applications, preferably Salesforce
  • Attention to detail when working on deadline sensitive tasks
  • Ability to work in a fast-paced environment with a variety of tasks

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