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CRM Analyst

West London
Data Analysis

CRM Analyst
West London
12-month FTC
£40,000-£50,000 (dependent on experience)

Do you want for a company where you will be part of shaping the future of global commerce? Are you passionate about helping marketers make informed decisions by providing meaningful insights and analysis?

A Global Online Advertising Company are looking for a CRM Analyst to be responsible for the data analytics essential to their customer and commercial performance. You will work closely with sales, marketing, product and leaderships teams in helping to provide data driven insights and working across a range of CRM data sources. In return you will be part of a company that is passionate and imaginative and a workplace that you will be proud to be a part of.


- Take the lead as a CRM Analyst and help to develop and communicate insights from automotive customers
- Effectively target and profile the customer base, working closely with marketing and sales
- Modelling of response data including sales, leads, clicks and views
- Analysing ROI and optimisation of CRM/marketing activity
- Communicating meaningful insights to stakeholders and providing recommendations
- Help drive CRM performance by producing customer segmentation and churn analysis and help to create a single customer view
- To understand the current data sources and systems and getting the most out of them
- Liaising with global teams to support with development of analytical tools


- A Bachelor's degree in a numerate based degree i.e Mathematics, Computer Science, Business, Engineering or similar
- Solid experience of data analysis of CRM activities, specifically using Salesforce or similar
- Proficient using SQL for data querying and manipulating large data sets
- Experienced working out of a data warehouse and using a range of disparate data sources
- Knowledge of analytical and visualisation tools such as Google Analytics 360, Tableau, Python, R or Excel
- Strong presentation skills and ability to liaise with senior people across the business communicating technical information clearly

If you want the chance to work for a global company with lots of opportunities, then click apply now!

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