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CRM Manager

Location: City of London

Negotiable
Aspire logo

Job details

Location
City of London
Negotiable
Job Type
Contract
Ref
CR/076096_1659103346
Posted
over 1 year ago
Aspire logo

Job details

Location
City of London
Negotiable
Job Type
Contract
Ref
CR/076096_1659103346
Posted
over 1 year ago

We have a current opportunity for a CRM manager on a contract basis based in Kensington, 3 days a week in the office and 2 days at home.

My client is looking for an experienced individual that is comfortable managing CRM systems. It's a lovely opportunity for someone looking for a nice project coming up over the next couple of months.

Day to day:

  • Support the development and manage a customer communication strategy throughout all lifecycle stages of the customer experience.
  • Use the customer base and insights to target customer segments with specific messages and campaigns.
  • Create campaigns based on specific consumer profiles, behaviours, or events, and optimise them continuously using a test and learn methodology.
  • Develop and deliver personalised and targeted campaigns using relevant customer channels such as on site messaging, email, SMS, push notifications etc.
  • Collaborate with the data and the product teams to initiate campaigns and uncover customer insight
  • Collaborate with the marketing planning team to create, maintain, follow and optimise campaigns
  • Support triggered communication programme testing and review
  • Working with the data analyst to share customer insight based on behaviour and refine campaigns based on data.

Key skills which are good to have:

  • Good knowledge of strategy and leveraging this
  • Good collaboration and communication skills
  • Accurate and consistent output quality delivered on time.
  • Collaboration and professional relationship with marketing, creative, project and CRM teams.
  • A basic understanding of Adobe Photoshop and HTML is desirable.
  • Good analytical skills, comfortable working with numbers and data

This role is based in London and will start immediately.

For further information about this position please apply.

We Are Aspire Ltd are a Disability Confident Commited employer

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