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Customer Service Executive - Sports Sector

£20000 - £22000 per annum
South West London
Client Services, Client Services, Admin & Support

Operations Executive - Sports & Leisure
£20000 - £22000
South West London

The Company
As an Operations Executive, you will be working for the UKs largest sports and leisure club. They were founded to make playing sports, keeping fit and getting outdoors more accessible. This is paramount in their own culture too. They are now looking for a highly personable and enthusiastic Operations Executive to ensure the continued success of events and activities.
If you love keeping active, are organised and enthusiastic then this is the role for you.

The Role
Working as a central team member in the operations department you will play a key role to internal collaboration and liaison within the; marketing, venues and operations teams. Day to day you will be responsible for:
* Analysing and prioritising feedback
* Actioning feedback follow ups with clients
* On site visits to sports facilities
* Reporting to venues team on outstanding issues
* Ensuring retention through follow up calls and emails
* Problem solving to resolve queries
* Working in conjunction with marketing team to ensure targets are met

The Person
This role requires a proactive problem solver with a great multi-tasking ability, you will also need to have:
* Administration experience
* Positive can-do attitude
* Sociable, lover of team sports/ keeping active
* Degree Level education
* Ability to prioritise a highly varied workload
* Confident approach

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