Social AM - App Gallery.

Job Title: Social Media Account Manager

Location: London

Salary: £30k-£38k

The Job:

The successful candidate will join a dedicated digital and social media team, with day-to-day responsibilities including production of best-in-class social media campaigns and content, working closely with a dedicated creative studio team to deliver world-class content, community management, project management, data analysis, reporting, and paid media management.

Responsibilities:

• Being the day-to-day client contact - Inspiring the team to deliver results, attending meetings, leading brainstorms, calls, daily client liaison, managing timelines and deadlines, ensuring the client scope of work is delivered on a day-to-day basis, etc.
• Development of creative ideas and content - Across Facebook, Twitter, Instagram, LinkedIn, YouTube - working with the social team to develop creative engagement/activation ideas and content, source and commission imagery/video assets, write engaging copy and manage the client feedback and approval process
• Community management of social media channels - as part of the team, you'll also be responsible for community management (alongside 1-2 other executives), including content posting/scheduling, proactive and reactive engagement with fans, responding to customer service enquiries, identifying and engaging with superfans, and identifying and selecting the best user-generated content for re-sharing
• Report creation and management - working with the team to create weekly and monthly client reports, regular client updates and analysis of data to optimise future activity
• Going above and beyond to deliver results for this world-leading client - this is a highly rewarding role, working with a great team in a supportive and collaborative culture. Given the global nature of the work, you will sometimes be required to work outside of normal business hours and travel overseas.

Skills & Experience:

• 3 years' experience working for a top digital / social media agency or brand
• Strong knowledge and confident use of social media platforms (Facebook, Twitter, Instagram, YouTube and LinkedIn) and keeps on top of new features and platforms
• Exceptional written skills for creating and editing engaging social media copy and content, with close attention to detail to avoid any typos or room for error
• Comfortable using social media management tools for scheduling content, community management and reporting
• A confident client-facing consultant, providing thoughtful counsel, regular updates and fulfilling the role of lead day-to-day agency contact for the client