UK Operations Manager.

We are currently recruiting for a UK operations manager for one of the UK's leading information and services companies specialising within the international intelligence, events and scholarly research group.

The Ops Managers will co-ordinate events from start to finish as well as managing and liaising with guest speakers all while working within budget and keeping to time-lines. The role itself will centre around a structured list of responsibilities that occur prior, during and post each learning event, from planning right through to delivery and post project admin from an ops perspective.

Responsibilities Include:

• Operate as the coordinator for virtual learning events, that range from 1 to 50 attendees
• Manage an event schedule, and work with the partners and internal teams to ensure that sufficient time and resource is allocated to each event
• Liaise with clients, consultants and speakers, virtual coordinators and Client Managers as required
• Create, customise and configure virtual event registration links, invitations and reminders
• Support the development of materials such as Best Practices, FAQs, and training slides to support virtual event execution
• Manage communications with trainers, presenters and virtual coordinators to ensure they have the correct information, equipment and specific event info like links, formats, calendar reminders
• Schedule and execute rehearsals in advance of live events to ensure all parties are adequately prepared
• Provide assistance and guidance with any attendee connection issues, as well as basic technical support during an event

Requirements:

• Good knowledge and understanding of customer and event operations processes
• Recognised qualification is nice but not essential
• Proficient in MS Office programmes
• 2+ years professional experience in an event / customer / learning / training operations capacity

We Are Aspire Ltd are a Disability Confident Commited employer