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The words we use and our intonation form part of an unconscious selection process. The use of certain words can rule you out of contention for a job or a piece of business.
Negative words must be avoided and the use of positive ones used carefully.
When we are nervous we sometimes start prefixing sentences with a word that undermines what we are trying to say.
If you pay a little more attention to the sentiment of your words, it may make all the difference in your interview.
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