​In the competitive world of job interviews, the STAR technique is a powerful tool to help you effectively respond to behavioural questions. STAR stands for Situation, Task, Action, and Result, and it provides a structured framework for answering interview questions that assess your past experiences and competencies. Let's explore how to use the STAR format to your advantage.

Situation (S):

Start by setting the stage. Describe the situation or context you were in. Provide relevant details such as the company, department, your role, and any challenges or obstacles you faced. Be concise and specific to paint a clear picture.

Task (T):

Next, outline the specific task or objective you were assigned. What were you expected to achieve or accomplish in the given situation? This is an opportunity to highlight your understanding of the goal.

Action (A):

This is the heart of your response. Detail the actions you took to address the situation and accomplish the task. Focus on your individual contributions, and use "I" statements to emphasise your role. Be specific about the steps you took and any challenges you encountered.

Result (R):

Conclude your answer by discussing the outcome of your actions. What happened as a result of your efforts? Emphasise the impact you had on the situation, whether it's a positive change, a lesson learned, or an achievement. Use data or metrics to quantify the results when possible.

Niharika Samuel, our Divisional Manager for the Content & Marketing sectors, advises candidates to speak mindfully in interviews. She suggests, “Aim to provide comprehensive yet concise responses. While depth is crucial, it's essential to avoid excessive verbosity. Using a technique like STAR can help keep your answers on point and pertinent, while also allowing you to quantify the impact of your skills, rather than just listing your achievements.”

Here are some additional tips for using the STAR technique effectively:

Prioritise Relevance:

When selecting examples to share, prioritise those that are most relevant to the job you're applying for. Tailoring your responses to the position's requirements demonstrates your suitability for the role.

Be Concise:

While providing sufficient detail is crucial, avoid rambling. Keep your answers concise and to the point. You should aim to make your point clearly without overwhelming the interviewer with unnecessary information.


Before the interview, identify common behavioural questions and practice your STAR responses. This will help you feel more confident and prepared during the actual interview.

Focus on Positive Outcomes:

Highlight positive results whenever possible, but be honest about challenges and what you learned from them. Interviewers appreciate candidates who can reflect on their experiences and show growth.

Listen Carefully:

During the interview, listen carefully to the question and clarify if you're unsure about what the interviewer is seeking. This will ensure you provide a relevant and focused response.


After discussing the result, consider how it connects to the role you're applying for. You can briefly mention how this experience has equipped you with skills or knowledge valuable to the prospective position.

Be Confident:

Deliver your STAR responses with confidence and enthusiasm. This will leave a positive impression on the interviewer and convey your ability to handle challenges.

By mastering the STAR technique, you'll be well-prepared to answer behavioural interview questions, providing clear and compelling examples of your skills and experiences. Practice, relevance, and confidence are your keys to success. Follow these steps for your next interview and you’ll be sure to demonstrate your capabilities effectively.

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