Job details

Location
Birmingham
Β£28500 - Β£30500 per annum
Job Type
Permanent
Ref
PR/086024_1751893936
Posted
3 days ago

Job details

Location
Birmingham
Β£28500 - Β£30500 per annum
Job Type
Permanent
Ref
PR/086024_1751893936
Posted
3 days ago

πŸš€ Exciting Career Opportunity! Join Our Growing Team as a Support Analyst! πŸš€

πŸ“ Location: Birmingham, UK (Hybrid role - Office-based with some travel to customer sites)
πŸ’Ό Salary: Β£28,500 (rising to Β£30,500 after training period)

Are you ready to take on a new opportunity and solve technical problems in the world of SaaS and insurance? We're looking for a Support Analyst to join a strong and motivated team! 🌟

πŸ” What You'll Do:

  • πŸ› οΈ Troubleshoot and resolve customer queries and technical issues
  • πŸ’‘ Provide advice on optimising system functionalities for users
  • πŸ“ Help customers configure the system to meet their specific business needs
  • 🀝 Build professional relationships by offering ongoing support
  • πŸ§‘β€πŸ’» Work with internal teams to test and enhance system performance

🌱 Career Development:

  • Structured career path with regular feedback and clear targets πŸ“ˆ
  • Opportunities for growth into Senior or Lead Analyst roles
  • Early responsibility for mentoring and guiding colleagues

πŸ’Ό Who We're Looking For:

  • A degree holder (2:1 or above) in an analytical field (e.g., Maths, Economics, etc.) πŸ“š
  • Strong A-Level results πŸŽ“
  • Excellent problem-solving and communication skills πŸ’‘
  • Ability to quickly learn and apply new concepts in technology πŸ’»
  • Team-focused with a passion for delivering high-quality service 🀝

πŸ“š Training & Growth:

  • Comprehensive initial training and close mentoring πŸŽ“
  • Ongoing opportunities for industry-recognised certifications πŸ“œ

✨ Why Join Us?

  • Work with a motivated and focused team πŸ’ͺ
  • Clear career progression with performance-based reviews πŸš€
  • Salary Β£28,500, rising to Β£30,500 after training period πŸ’Έ
  • 25 days holiday (plus bank holidays), rising over time 🌴

Ready to join a company where you can grow and make a real impact? Apply now to start your journey! 🌟

#SupportAnalyst #CareerOpportunity #SaaS #Technology #SoftwareIndustry #BirminghamJobs #GraduateJobs #CareerGrowth #HybridRole #Hiring #NewJob

We Are Aspire Ltd are a Disability Confident Commited employer

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