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CRM Manager.

Location: City of London

Job details

Location: City of London
Job Type: Permanent
Ref: PR/087165_1767882156
Posted: about 2 months ago

Max Tullis-Turner

Email Max

View Max's profile

Job details

Location: City of London
Job Type: Permanent
Ref: PR/087165_1767882156
Posted: about 2 months ago

Max Tullis-Turner

Email Max

View Max's profile

CRM Manager - D2C Coffee Brand ☕ | Remote (UK)

I'm hiring a CRM Manager for a fast-growing D2C coffee subscription brand.

The role is fully remote, but you must have the right to live and work in the UK. You'll also need to be a recent, hands-on Klaviyo user - this isn't a strategy-only role.

The brand is scaling quickly, subscriptions sit at the centre of growth, and they need someone to properly own CRM. End-to-end. Lifecycle, retention, LTV - the lot.

This is a genuinely fun company that puts real effort into culture and the team. Think global off-sites and team builds - from strategy sessions in Bali to taking the whole company to Dubai for a week of winter sun before Christmas. Fast-moving, collaborative, and not overly corporate.

What you'll be doing

Owning the full customer lifecycle, from first purchase to long-term subscriber
Building and optimising automated journeys and subscription flows in Klaviyo
Running weekly CRM campaigns that drive revenue and retention
Digging into churn, engagement, and subscriber data to uncover growth opportunities
Working closely with Growth, Product, Creative, and CX

What they're looking for

A recent, hands-on Klaviyo user (non-negotiable)
Experience in D2C scale-ups, ideally subscription or consumables (coffee, FMCG, wellness)
Commercial, data-led, and comfortable owning outcomes
Someone who enjoys pace, autonomy, and building things properly

Why it's worth a look

Proper ownership of CRM at a key growth stage
Direct impact on retention and subscription revenue
Fully remote, UK-based
A fun culture with global team trips

Package
💷 Up to £65k + equity
📍 Remote (UK - right to work required)

If you're strong in Klaviyo and want real ownership - this one's worth a conversation.

We Are Aspire Ltd are a Disability Confident Commited employer

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