Job details

Location
London
£70000 - £100000 per annum
Job Type
Permanent
Ref
PR/087184_1766156710
Posted
about 2 hours ago

Job details

Location
London
£70000 - £100000 per annum
Job Type
Permanent
Ref
PR/087184_1766156710
Posted
about 2 hours ago

Do you get excited about delivering excellence for your clients? Then you could be the perfect fit for this agency in this flexible CX Lead role!

JOB TITLE: CX Lead (Qualtrics Specialist)
SALARY Up to £100k
LOCATION: UK/Ireland based - Fully Remote


THE COMPANY

We are representing a global organisation that helps organisations design, implement, and optimise feedback-driven programmes using leading technology. It focuses on turning meaningful insights into action through a structured, value-based approach that strengthens engagement, leadership accountability, and organisational culture.

They are now looking to bring on a Qualtrics specialist to take the lead on their CX programmes:

KEY DUTIES

  • Lead client engagement, translating business goals into CX strategies, supporting sales through demos and guidance.
  • Design, implement, and deliver CX programs using Qualtrics, optimizing surveys, dashboards, workflows, ensuring timely delivery.
  • Analyse feedback to insights, stakeholders, present recommendations, facilitate workshops, and mentor teams in CX practices.

SKILLS & EXPERIENCE

  • Certified CX consultant with proven experience delivering enterprise projects, understanding journeys, measurement, and CX principles.
  • Strong communication, presentation, analytical, problem-solving skills; manage multiple projects, deadlines, and client relationships effectively.
  • Fluent in English, additional languages preferred, with consulting or professional services experience enhancing CX delivery capabilities.

Interested in this CX Lead role? Apply now and let's have a chat!

We Are Aspire Ltd are a Disability Confident Commited employer

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